Internet, eSIM & Roaming in China
This is the single most useful page on our site for anyone who has not been to China before. The short version: activate international roaming on your own phone before you fly, and almost nothing else needs solving — Google, WhatsApp, Instagram and Gmail keep working. Get it wrong, and you land with a phone that cannot open the apps you rely on.
Why roaming is our recommendation
When you roam on your home carrier, your data physically routes back through your home network. That means the services you normally use — Google, Gmail, WhatsApp, Instagram, your banking app — behave exactly as they do at home. It also means it works from the moment you land, with no SIM swap, no eSIM profile to install and no configuration.
- Activate a data package only. Calls are rarely the cost; data is.
- Do it before you fly — some carriers need 24 to 48 hours for the change to take effect, and some require the phone to be switched off and on again.
- Tell your carrier your exact dates. A package that ends mid-trip is worse than no package, and topping up from inside China can be awkward.
The three options, compared
| Option | Cost | Works with Google/WhatsApp | Best for |
|---|---|---|---|
| International roaming on your home SIM | Carrier daily or trip rate | Yes | Almost everyone. Zero setup, works on landing. |
| International eSIM (Airalo, Nomad, Holafly and similar) | Moderate | Yes — travel eSIMs route outside mainland networks | Second phone, or a backup if your carrier does not roam well. |
| Local Chinese SIM | Cheapest (¥50–150/month) | No | Long stays and repeat travellers who have already solved the rest. |
A local Chinese SIM gives you a Chinese number, which is genuinely useful for restaurant bookings and deliveries — but it does not give you access to Google or WhatsApp. Most of our guests end up on roaming and never use a local SIM at all.
About VPNs
China regulates VPN use, and the rules have tightened over the last few years. We do not provide, recommend or arrange VPN services, and we would rather be straight with you than sell you something that may not work: international roaming solves the problem without touching a VPN at all. That is why we lead with it.
Apps to install before you leave
| App | What it is for | Before you fly? |
|---|---|---|
| The main channel for your guide and driver. Daily meeting times and locations go into a group chat. | Essential | |
| Alipay | Payments, plus mini-programs for trains, taxis and translations. | Essential |
| WeChat Pay | Second payment rail. Worth having if one card fails. | Recommended |
| DiDi | Taxis and private cars, English interface, transparent pricing. | Recommended |
| Amap or Apple Maps | Navigation. Google Maps data in China is unreliable. | Recommended |
| Umetrip (航旅纵横) | Domestic flight check-in, seat selection, gate changes, delay certificates. | Only if you fly domestically |
How we make sure you find your driver
This is the part travellers worry about most, and it is entirely solved by process. Before departure you receive a Pickup Card on WeChat and printed: the driver’s name, mobile number, licence plate, vehicle make, model and colour, and your hotel’s Chinese name and address.
- The driver waits at the arrivals exit holding a sign with your name.
- We track your flight in real time. If you are delayed the driver waits, at no extra charge.
- The driver has your number too, and will call if you have not appeared within a reasonable time.
- Even with no data package, roaming still gives you calls and SMS — switching the phone on is enough.
- No signal at all? Connect to the airport’s free Wi-Fi, or show the Pickup Card at the information desk and ask them to dial the number.
- If you have not connected within 20 minutes, stay at the arrivals exit and do not move. The driver will keep coming back to that spot.
Common questions
Will my phone work in China?
Is airport Wi-Fi reliable enough to rely on?
Can you arrange a SIM or eSIM for me?
What if my roaming fails on arrival?
Last verified 2026-10-31. Information on this page is checked against official sources and re-verified monthly. If you are booking, we confirm your specific case in writing before you pay anything.
Still not sure how this applies to you?
Tell us your nationality and rough dates. We will send a written answer, not a link.